MDR Monitoring: Definition, Application, and Best Practices

MDR monitoring combines human expertise and technology to detect and respond to cyber threats in real time. Learn its definition, benefits, challenges, and best practices to safeguard your business.
By SentinelOne October 17, 2024

MDR monitoring services have gained popularity in recent years as security landscapes become increasingly complex. They offer real-time threat hunting, monitoring, and incident response services, ensuring that businesses’ systems and data are protected from potential attacks.

The total number of cyber security incidents has been rising by the year. Unprotected databases containing billions of records get breached. Organizations are choosing MDR services as better alternatives to in-house security solutions.  Here is a guide on everything you need about MDR monitoring below.

What Is MDR Monitoring?

MDR monitoring is a managed security service that’s responsible for protecting an organization’s IT environment from risk by spotting, investigating, and reacting to threats. It lets businesses protect themselves against advanced hacking techniques by offering them

  • a day-and-night surveillance team,
  • the possibility of automated, advanced threat detection, and
  • a team of security experts who are ready to jump into action.

What does MDR stand for?

MDR stands for managed detection and response. This service is specifically designed to help organizations strengthen their security posture by proactively identifying, responding to, and reducing threats before they can cause serious harm.

How MDR Monitoring Works?

MDR monitoring is all about bringing together different practices to keep your corporate data and infrastructure secure.

MDR involves closely monitoring potential threats in real-time. It uses various tools, like intrusion detection systems (IDS) and machine learning, to identify any unusual activity across networks, devices, and cloud environments. Its advanced security analytics make it easier to process large data, helping spot patterns that indicate a potential threat. However, a dedicated response team needs to immediately take action to reduce risks, by either separating the affected systems or shutting down any harmful activity.

MDR Monitoring - MDR Monitoring Works | SentinelOneThe process starts with continuous monitoring of the organization’s infrastructure. When a potential threat is detected, it sends a warning message to an expert who immediately reviews that case. Analysts investigate to understand the source of the threat and the nature of it. They also try to figure out the level of damage and whether it’s a repeated attack. Once confirmed, the response team quickly contains the threat by separating systems or taking other remedies to prevent further damage.

Benefits of MDR Monitoring

MDR monitoring provides several benefits to organizations of all sizes:

  • MDR solutions combine advanced analytics, machine learning, and human expertise to identify and deal with threats in real-time.
  • It gives you access to skilled experts and top-notch tools, making it a smart and budget-friendly choice since you don’t have to spend the time or money building a complete in-house cybersecurity team from scratch.
  • With 24/7 coverage 365 days a year, MDR guarantees that both you and your environment can have a good night’s sleep because it tirelessly looks for and identifies possible threats, even off hours.
  • MDR services offer access to skilled security analysts who take a close look at incidents and suggest the best way to handle potential threats.

Challenges in MDR Monitoring

While MDR monitoring comes with a lot of advantages, companies sometimes face several issues while trying to add it to their security system.

One common problem is making sure that MDR services work well with the security tools and systems already present in these organizations. Many organizations already have their own security system in place before deciding to add an extra service such as MDR, which can sometimes cause integration problems.

Another problem here is managing the massive amount of data and alerts generated by MDR services. Internal teams might struggle to sort through all this information and focus on the most critical threat. Furthermore, maintaining steady communication between the internal teams and the MDR provider can be hard, as there may come a point where response times or expectations don’t meet the other side’s needs.

To be able to face such issues, it’s important that you collaborate closely with your MDR provider from the very start. Good communication is essential, so establish simple protocols that fit the company’s specific needs. You can facilitate proper collaboration by scheduling regular meetings with your personnel and establishing an open channel of communication to avoid any misunderstanding.

To manage the challenge of data overload, you can collaborate with your MDR provider to adjust alert settings and highlight the most important risks.

Types of MDR Monitoring Services

Depending on the needs of the organization, two primary types of MDR services are available: fully managed and co-managed MDR services. Let’s look at them in more detail.

In a fully managed MDR service, the external provider takes full responsibility for monitoring, detecting, and responding to threats on behalf of the organization. This model is ideal for businesses that lack an internal security team or prefer to outsource all aspects of security management to experts. The provider offers 24/7 monitoring and incident response, ensuring that any potential threat is addressed swiftly, without requiring intervention from the company’s staff.

On the other hand, co-managed MDR services are all about teamwork. Here, your organization’s internal security team collaborates closely with the MDR provider. In this case, the internal team takes care of the day-to-day security task, while the MDR provider supplies additional support, advanced threat intelligence, and expert guidance as needed. This option allows businesses to maintain control over their security while benefiting from the provider’s specialized resources and expertise, especially when dealing with complex or large-scale threats. It’s ideal for organizations that already have an in-house security team but require external assistance to strengthen their threat detection and response capabilities.

Key Features to Look for in MDR Solutions

Here are key features to look for in good MDR solutions:

  • Continuous monitoring is the bedrock of every good MDR solution. You want round-the-clock surveillance of your networks, and user behaviors, and also reduce dwell times for attacks.
  • Advanced machine learning algorithms in MDR services will use User Entity and Behavior (UEBA) analytics. They will detect anomalies across sophisticated cyber attacks.
  • Top-tier MDR solutions will offer a high degree of customization and flexibility; you can change security policies, alert thresholds, and curate the latest threat intelligence feeds, all of which align with your business context.
  • An MDR provider should not only monitor threats but also have the capabilities to deal with the threat of a security incident, allowing them to take quick action when threats are recognized.
  • The ability to access real-time data on the status of your security environment is crucial for maintaining a strong security posture.
  • Ensure that the MDR solution can scale with your organization’s growth and adapt to new technologies and security challenges as they arise.

Implementation of MDR Monitoring

Implementing MDR monitoring requires a structured approach to make sure it works well. To get the most out of your MDR solution, it’s important to follow a series of key steps that ensure the service is both effective and well-integrated with your existing security infrastructure.

  1. The first step is to assess your organization’s current security posture and identify any gaps that MDR can address. Afterward, set specific goals for what you want to accomplish with MDR, whether it’s enhanced threat detection or faster incident response times.
  2. Select an MDR provider with experience in your industry and proven expertise. They must offer a solution that fits your business’s unique needs, along with support for future scalability.
  3. Make sure the MDR solution works well with your existing security tools, like firewalls, SIEM systems, and endpoint protection platforms. This will help you build an effective defense system.

MDR Monitoring - Implementation of MDR Monitoring | SentinelOne MDR Monitoring Best Practices

To achieve the full potential of MDR, it’s important to stick to some best practices:

  • One of the most important things you can do is to regularly check and update your security system to account for new vulnerabilities and ensure that your MDR solution is giving you the protection you need.
  • Always keep your software, hardware, and security systems up to date. This really helps lower the risk of attacks that exploit known weaknesses. Regular updates are essential to staying protected.
  • Integrate your MDR with strong SIEM solutions, firewalls, and antivirus programs. It will ensure visibility, smooth data sharing, and responses.
  • Use the latest threat intelligence to know about emerging threats and attack vectors. Set up regular communications and reporting to review ongoing incidents and system health.
  • People sometimes make mistakes that result in security breaches. That’s why regular training is important. By helping employees recognize phishing attempts and follow good security practices, you can avoid problems and keep everyone safe.

Comparing MDR With Other Security Solutions

MDR services are often compared to traditional security solutions like security operations center (SOC), endpoint detection and response (EDR), and security information and event management (SIEM). Here’s how MDR differs from these approaches.

MDR vs SOC

MDR is usually an outsourced service that provides continuous monitoring and response from an outside team. This is perfect for organizations that can’t afford a full in-house team. In contrast, SOCs require building an internal team to handle security, which can be costly and hard to maintain, especially for smaller companies.

MDR vs EDR

EDR is all about endpoint security, targeting threats on devices like laptops and smartphones. In contrast, MDR looks at the bigger picture, covering the entire IT environment, including networks and cloud systems. It also brings in expert analysis and incident response, making it a more complete solution than EDR’s focus just on endpoints.

MDR vs SIEM

SIEM systems are built to gather and analyze log data to find potential threats. However, they usually rely on an internal team to respond, making them less proactive than MDR. MDR takes the data from SIEM and adds quick expert responses when threats are detected. Below is a table summarizing the differences between MDR, SOC, EDR, and SIEM.

Feature MDR (managed detection and response) SOC (security operations center) EDR (endpoint detection and response) SIEM (security information and event management)
Primary focus Threat detection, incident response, and managed service In-house monitoring and management Detecting and responding to endpoint threats Log management, threat correlation, and analysis
Monitoring scope The entire IT infrastructure (network, cloud, endpoints) Typically in-house systems Endpoint devices (laptops, smartphones, etc.) Log data across the organization
Management model Outsourced or co-managed Fully in-house In-house or outsourced In-house with support for third-party tools
Human involvement Includes expert human analysis and response Requires internal team Primarily automated, some human intervention Human analysis of SIEM data for incident response
Incident response Proactive, with immediate response actions Reactive, often needs an internal trigger Automated response for endpoints Requires internal incident response team
Scalability Highly scalable, suited for growing businesses Limited by internal resources Endpoint-focused, can scale with additional licenses Can be scaled but requires extensive configuration
Cost Subscription-based, cost-effective for SMBs Expensive to maintain Subscription-based or one-time purchase High initial setup cost, ongoing maintenance

Stay Ahead of Threats With 24/7 MDR

Choosing an MDR monitoring solution can make or break your business. It depends on whether you choose the right one for your company. Good MDR solutions will feature seamless integrations with third-party tools and evolve your defenses. As cyber risks go up, you should refine your security strategy. Thanks to MDR, you can safeguard your assets and revolutionize your threat detection with continuous monitoring, detection, and response services. It will help you avoid costly data breaches and secure your enterprise.

SentinelOne Vigilance MDR can help you on your journey. Book a free live demo with us to learn more about how it works.

FAQs

1. What makes MDR different from traditional cybersecurity solutions?

MDR is a smarter, more proactive way to handle security compared to traditional methods. It’s about keeping a constant watch, catching threats in real-time, and jumping into action when needed. Unlike traditional tools that just send out alerts, MDR brings in real experts who can assess the situation and make informed decisions. Tools like SentinelOne use smart AI to help automate responses and the insights of experienced professionals, making everything quicker and more effective.

2. How can MDR monitoring help small and medium-sized businesses (SMBs)?

MDR monitoring can help small and medium-sized companies that don’t have the required finance to build their own cybersecurity team. Such businesses can use services that offer 24/7 monitoring like SentinelOne.

3. What should I look for in an MDR provider?

When selecting an MDR provider, it’s important to consider key features like real-time threat intelligence, 24/7 monitoring, scalability, and proven expertise in incident response. SentinelOne provides superior threat detection skills in addition to auto-responding to security breaches, thus securing your system at all times.

4. Can MDR help with compliance requirements?

MDR services enable organizations to meet different requirements through features such as continuous monitoring, logging, and reporting. For instance, the use of SentinelOne comes in handy for businesses that wish to implement the necessary security standards so they don’t breach laws such as GDPR, HIPAA, or PCI-DSS.

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