Guaranteed Peace of Mind for Your Business
You want your team to get on with what’s important to your business, free from the distraction of urgent problems. What used to be a manageable job has become more complex with the advent of cloud computing and software as a service, the rapid multiplication of devices, connections and services connected to your business, and the increasing sophistication of attackers and their tools.
Why Are Well-Managed Cybersecurity Services Important?
Cyber attacks are one of the biggest threats to companies today, and the impact on small businesses can be catastrophic. The IBM 2023 Cost of a Breach report puts a price tag of $3.31 million as the impact of a data breach on a firm with under 500 employees—while the U.S. Cybersecurity Infrastructure & Security Agency states that the total cost of cyber crimes for small businesses reached $2.4 billion in 2021.
Key Features of Managed Cybersecurity Services
Managed cybersecurity services for small businesses provide many of the essential features offered by other managed services offerings. As the customer, you get access to services, experts, and processes that would otherwise require time, money, and management headspace to build yourself. Where managed cybersecurity differs from other managed services is the pace of change behind the scenes; when you pick managed cybersecurity services, it’s vital to understand the mechanisms the service provider will use to keep your cyber defenses current and effective.
Many managed service providers turn to vendors like SentinelOne for their cybersecurity solutions, but struggle to build the scale and scope of capability needed to do this themselves for their clients. Managed Security Service Providers (MSSPs) are specialists—but that specialization comes with a price tag. Regardless of cost, it’s critical to understand three key things that make an effective Cybersecurity Managed Service.
Expert Teams
Does the service provider you’re looking at have an expert team? Look for signs of recent accreditations and qualifications in the people delivering the service, which demonstrate that the team doing the work for you are up-to-date, motivated, and continuing to add to their skills.
Turnkey Solutions
Can your provider guarantee a level of service out of the box? A baseline of protection is invaluable, but the next step after that is a smooth rollout of things like endpoint agents, AV and VPN capabilities, and other detection and response capabilities.
Once fully up and running, the next question is whether the service can become more comprehensive and whether it can be fine-tuned for the needs of your business.
Managed Cybersecurity Services Expertise
There’s a long list of must-haves for cybersecurity managed services for SMBs, but it’s worth checking whether you actually need these and if your chosen provider can do them effectively. A managed cybersecurity service could be incredibly basic—network monitoring and antivirus, for example—but the best will be sophisticated and effective. Use this list as a starting point for your conversation with a potential managed cybersecurity service partner:
- Audit and review of potential vulnerabilities
- The ability to work hand-in-hand with your in-house IT and security teams if required
- Understanding of how to service on-premises, cloud, and multi-cloud environmentsOwnership, operation, and even development of a wide variety of tools for investigation, alert handling, detection, remediation, and response
- EDR, MDR, and EPP capabilities
- Proactive threat hunting and detection
- Continual network surveillance for suspicious activity
- Dedicated Security Operations Center (SOC) or SOCs
- Thorough understanding and certification to meet regional, national, and international regulatory compliance for your industry or sector (e.g. HIPAA, NYS-DFS, SEC Regulation S-P, GDPR, ISO 27001, and more)
- 24/7 monitoring, detection, and response capabilities
Protect Your Business Today
SMBs around the globe have turned to SentinelOne Singularity™ Control to proactively resolve modern threats at machine speed. Request a free 30-day trial to see how SentinelOne can help you protect your business against every kind of threat, including ransomware and malware.