SentinelOne Professional Services and Technical Support

SentinelOne offers professional services to assist you throughout your security deployment, and technical support to ensure continued success. Our cybersecurity experts work with you to design and implement a solution tailored to your specific requirements. Our Support Engineers leverage deep threat analysis experience to provide detailed insights into any malware or attack encountered by the SentinelOne platform, and fine-tune your detection policies and response protocol to maximize protection.

SentinelOne Technical Support

Professional

  • 9/5 Global support
  • Email and web support
  • Self-service portal
  • Unrestricted knowledge base access
Support Login

Enterprise

  • 24/7 Global support
  • Email, web and phone support
  • Self-service portal
  • Unrestricted knowledge base access
  • Designated account manager

SentinelOne Professional Services

Kickstart Package:

Set your team up for success with deployment planning, initial deployment assistance, training, sign-off, and documentation conducted by SentinelOne's cybersecurity experts.

End-to-End Deployment:

Rest assured that the SentinelOne platform is configured and functioning properly from day one. SentinelOne provides on and off-site deployment assistance, ad-hoc issue tracking, and daily assistance for cloud and on-premise deployments.

Training:

Team up with our cybersecurity experts as they guide you through product administration, malware analysis, and incident response. Become your security organization's in-house expert and go-to person.

SentinelOne is a Certified Antivirus Replacement Solution